Promotions and Transfers

Use this process to pick the best candidate, satisfy everyone involved, and develop the culture. This is a variation of the process described in 327. Imagine that you are filling a vacant position by making either a lateral transfer or a promotion. You have advertised...

Selecting The Best Candidate for Promotion

  When a group is involved in selecting its own leader, you get the best candidate and a motivated, committed team. This process also demonstrates desirable cultural values. “My lead manager suddenly resigned and I am looking for a replacement.” In...

Better Employee Performance Reviews

  The best performance reviews help employees improve their performance. Do this with engagement, by helping employees self-identify areas they want to improve, and supporting them in their changes. Here is a review process I have used that gets great results....

Managing 360° Feedback — The Cultural Approach

  People can only do their best when they know where they stand with their work group. Honest interpersonal feedback tells people what’s really going on. Two Areas to Improve Feedback Decisions aren’t made in a vacuum. It’s the situation that...

Improve Your Meetings — The “Plus-Delta”

  To improve your business meetings, this “Plus-Delta” tells you what to keep and what to change. Take five minutes at the end of a meeting. Draw a vertical line down the center of an easel pad or whiteboard. At the top of the left column, put +...

Make Better Decisions

  The right decision process guarantees the best decisions. This simple and powerful four-step decision process works well in groups or one-on-one. How decisions are made signals the kind of culture you want. For example, if you make decisions without involving...