Resistance is a symptom of something else. Unless you get to the cause you will spend endless time trying to manage the “resistance” symptom. Change is Natural Change is natural in this world. Evolution itself is a response to change. We naturally respond to a...
Every politician knows that the way to quell opposition is to put the agitators on the payroll. Engagement is like that. It handles “attitudes.” Every company has “problem people”. Their behavior ranges from poor performance to poor...
Culture is like a magnetic field aligning everything in it. If people are not aligned all you need do is change the magnetic field, i.e. the company’s culture, and they’ll all be aligned. That may sound overly simple, but it’s true. It’s the doing...
Nick, the managing partner in a professional services firm, was irritated. “We have a 15-year employee who at first communicated very well and was promoted to Office Manager. In the last few years, he has begun to hold information too close to his chest....
The workplace is filled with opportunities to tap into the spirit of Independence, a powerful value that runs deep in every individual and throughout our nation. Engaging this spirit is highly motivating, as the following story shows. I grew up in Australia,...
A site visitor sent this email. Barry, I am a Logistics Manager at a bulky waste removal & recycling company. I manage guys in the field as well as the day-to-day stuff of the company. Every Monday (without fail) I hold a meeting to “get stuff on the...
