Why Employees Do What They Do

  Employees’ imaginations inspires their actions. When employees feel positive they will act positively. Leaders can create this positive situation by behaving with a clear set of desirable values such as honesty, care, trust, respect and empathy....

Studies and Reports Will Not Develop a Company Culture

  Culture is not a problem to be analyzed. Studies might actually make things worse. You develop your company’s culture by doing things together. It’s the only way. Developing a culture, or merging cultures, is not like solving an operational problem,...

To Understand Behavior, Look At the Situation — The Culture

  A person’s behavior is information about the person’s situation. Culture is the situation. To understand culture, look at what people do. To understand behavior, look at the culture. When something goes wrong: Don’t focus on the person as if...