A person’s behavior is information about the person’s situation. Culture is the situation. To understand culture, look at what people do. To understand behavior, look at the culture. When something goes wrong: Don’t focus on the person as if...
Company cultures do not develop with the familiar analyze-plan-direct process used for operational issues. Cultures develop with an evolutionary process, .i.e. in response to the environment, to opportunities — never against resistance. You might induce a work...
Today most executives agree that a well-developed company culture is a formidable competitive asset. However, like all business decisions, the investment in developing your company’s culture should be weighed against the benefits. The pages below will help you...
