People like to be valued and appreciated, and involved in decisions that affect them. Involvement, teamwork and collaboration are basic human desires. To get them, invite them. Here are two examples. The first is a manager, deep within the organization, who created a...
Every politician knows that the way to quell opposition is to put the agitators on the payroll. Engagement is like that. It handles “attitudes.” Every company has “problem people”. Their behavior ranges from poor performance to poor...
A person with a problem is motivated to do something about it. Yet strangely we often take people’s problems from them and give them to people who are not motivated. Example — Warehouse Gridlock! It was 8:00 am on the first day of my monthly consulting visit to this...
Employees’ imaginations inspires their actions. When employees feel positive they will act positively. Leaders can create this positive situation by behaving with a clear set of desirable values such as honesty, care, trust, respect and empathy....
