Can You Change Your Company’s Culture Yourself?

  You know you need to change your company culture. You know some ways you could begin, e.g. choosing one or two items from the list of 25 Actions, beginning the Interviews or diving off the deep end by starting down the full culture change path. But you’ve never...

First, Understand Who Has The Problem

A person with a problem is motivated to do something about it. Yet strangely we often take people’s problems from them and give them to people who are not motivated. Example — Warehouse Gridlock! It was 8:00 am on the first day of my monthly consulting visit to this...

Selecting The Best Candidate for Promotion

  When a group is involved in selecting its own leader, you get the best candidate and a motivated, committed team. This process also demonstrates desirable cultural values. “My lead manager suddenly resigned and I am looking for a replacement.” In...

Trust: People Won’t Speak Up at Meetings

A site visitor sent this email. Barry, I am a Logistics Manager at a bulky waste removal & recycling company. I manage guys in the field as well as the day-to-day stuff of the company. Every Monday (without fail) I hold a meeting to “get stuff on the...