Nick, the managing partner in a professional services firm, was irritated. “We have a 15-year employee who at first communicated very well and was promoted to Office Manager. In the last few years, he has begun to hold information too close to his chest....
When leader’s actions show that they take personal responsibility for safety, employees will act safely. Only With Trust Can You Discover the Truth It was 7 AM when Andy Brown, Vice President of U.S. Manufacturing arrived at his office. The night before there had been...
