Manage Uncertainty and Change with Adaptability

Charles Darwin discovered a key principle of evolution — survival of the fittest.  Massive dinosaurs dominated Earth for 20 million years, but following a sudden environmental change, it was the insignificant, tiny, agile mammals that adapted and survived. Darwin...

First, Understand Who Has The Problem

A person with a problem is motivated to do something about it. Yet strangely we often take people’s problems from them and give them to people who are not motivated. Example — Warehouse Gridlock! It was 8:00 am on the first day of my monthly consulting visit to this...

When Competition Is Destructive

  Internal competition often works against a good culture, against open communication, against success. No senior manager deliberately wants to close down communications, but competition in a leadership team can stifle openness throughout the company. Most...

Selecting The Best Candidate for Promotion

  When a group is involved in selecting its own leader, you get the best candidate and a motivated, committed team. This process also demonstrates desirable cultural values. “My lead manager suddenly resigned and I am looking for a replacement.” In...

The Structure of Culture, The Five Levels

  You don’t need to know the structure of your brain or personality to change your attitude and behavior. Similarly, you don’t need to know the structure of your company culture in order to change it. However for those managers who’d like to...