Promotions and Transfers

Use this process to pick the best candidate, satisfy everyone involved, and develop the culture. This is a variation of the process described in 327. Imagine that you are filling a vacant position by making either a lateral transfer or a promotion. You have advertised...

The Structure of Culture, The Five Levels

  You don’t need to know the structure of your brain or personality to change your attitude and behavior. Similarly, you don’t need to know the structure of your company culture in order to change it. However for those managers who’d like to...

Splitting Thoughts and Actions Cuts Profits

  For many employees, what goes on in their head is not what they show through their words and actions. This split between thought and behavior is stressful and unproductive, a waste of company resources — bad for people and bad for business. One of the many...