Some Company Culture Truths

• • There is no event in a vacuum. To understand what happens, look at the situation.
  • What people do reflects the culture. Culture is established by its leaders. What people do is information about the leaders.
  • Because the company’s culture determines productivity and profits, it is the real bottom line.
  • In most US companies the human side is undeveloped. The national annual production loss is many $trillions.
  • Don’t involve people just to solve problems. Use problems and problem-solving to involve people.
  • The purpose of human systems is to serve people. If people are the subject, not the object — if people are put first — enthusiasm and high productivity will follow.

cc 114 — © Barry Phegan, Ph.D.